Privacy Policy

This privacy statement was last changed on August 21, 2026, last checked on August 21, 2026, and applies to citizens of Australia.

In this privacy statement, we explain what we do with the data we obtain about you via https://metakey.com.au. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1. Purpose and categories of data

We may collect or receive personal information for a number of purposes connected with our business operations which may include the following: (click to expand)

1.1 Registering an account

The following categories of data are collected

  • A first and last name
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

Retention period

We retain this data upon termination of the service for the following number of months: 6

1.2 Contact - Through phone, mail, email and/or webforms

The following categories of data are collected

  • A first and last name
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • Geolocation data

Retention period

We retain this data upon termination of the service for the following number of months: 6

1.3 Newsletters

The following categories of data are collected

  • A first and last name
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

Retention period

We retain this data upon termination of the service for the following number of months: 6

1.4 To support services or products that a customer wants to buy or has purchased

The following categories of data are collected

  • A first and last name
  • An email address
  • A telephone number
  • IP Address
  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement

Retention period

We retain this data upon termination of the service for the following number of months: 6

1.5 Compiling and analyzing statistics for website improvement.

The following categories of data are collected

  • Internet activity information, including, but not limited to, browsing history, search history, and information regarding a consumer's interaction with an Internet Web site, application, or advertisement
  • IP Address
  • Geolocation data

Retention period

We retain this data upon termination of the service for the following number of months: 6

2. Sharing with other parties

We only share or disclose this data to other recipients for the following purposes:

Purpose of the data transfer: Providing and managing the online booking and reservation system, including customer communications
Country or state in which this processor is located: Switzerland
Purpose of the data transfer: Managed WordPress website hosting, backups, security, performance monitoring and technical support
Country or state in which this processor is located: United States
Purpose of the data transfer: Sending transactional booking-confirmation SMS messages to customers
Country or state in which this processor is located: Ireland
Purpose of the data transfer: Sending transactional and administrative website emails, including account, membership, booking and contact-form communications
Country or state in which this processor is located: United States
Purpose of the data transfer: Processing online payments, preventing fraud, issuing refunds and maintaining transaction records
Country or state in which this processor is located: Australia

3. Disclosure practices

We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.

If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.

4. What if you don't provide us with your personal information?

If you don't provide us with your personal information, we may not be able to provide you with the information, products or assistance that you are seeking.

5. How we respond to Do Not Track signals & Global Privacy Control

Our website responds to and supports the Do Not Track (DNT) header request field. If you turn DNT on in your browser, those preferences are communicated to us in the HTTP request header, and we will not track your browsing behavior.

6. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy on our Privacy Policy webpage. 

We have concluded a data processing agreement with Google.

7. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorized access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

8. Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

9. Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

10. Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person. We shall provide the requested information only upon receipt of a verifiable consumer request. You can contact us by using the information below. You have the following rights:

10.1 You have the following rights with respect to your personal data

  1. You may submit a request for access to the data we process about you.
  2. You may request an overview, in a commonly used format, of the data we process about you.
  3. You may request correction or deletion of the data if it is incorrect or not or no longer relevant for any purpose under the Privacy Act.

11. Children

Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.

12. Contact details

Space Monkey Resource Management (Vic) Pty Ltd
PO Box 6261
Highton
Victoria 3216
Australia
Website: https://metakey.com.au
Email: info@ex.commetakey.com.au

13. Data Requests

For the most frequently submitted requests, we also offer you the possibility to use our data request form

×

We have appointed a contact person for the organization’s policies and practices and to whom complaints or inquiries can be forwarded:
Privacy Officer
info@metakey.com.au

Annex

MemberPress

Introduction

This sample language includes the basics around what personal data your MemberPress plugin may be collecting, storing and sharing, as well as who may have access to that data. Depending on what settings are enabled and which additional addons are used, the specific information shared by your site will vary. We recommend consulting with a lawyer when deciding what information to disclose on your privacy policy.

Source: MemberPress

Who we are

Our website address: MemberPress
Contact us at: Support
Our Privacy Policy: Privacy Policy
 

What personal data we collect and why we collect it

We collect information about you during the signup process as well as some basic activities such as the dates you make purchases, login to the site, or cancel/pause/resume your subscriptions with us.

What we collect and store

When you subscribe with us, we'll ask you to provide an email address. We'll use this information for purposes, such as, to:

  • — Send you information about your account and subscriptions. This may include payment receipts, password reset emails, and payment reminders.
  • — Create your membership account

How long we retain your data

We store information about you for as long as your account exists.

Who on our team has access

Members of our team have access to the information you provide us. For example, site Owner/Administrators can access:

  • — Order information such as your membership subscriptions, payment dates and amounts, and username / email address.

Any additional information added in your Member Profile can also be visible to the Administrator(s).

What we share with others

We share certain information with trusted third-party service providers where necessary to operate, improve and secure our website and booking services. These providers may process information about your use of our website, booking activity and, where applicable, information required to process payments or communicate with you.

 

The third-party services we use include:

 

Google Tag Manager – We use Google Tag Manager to manage and deploy website tags and tracking technologies. Information collected through tags configured on our website may include technical information about your device, browser and interactions with our website. Google Tag Manager helps us manage these technologies and does not itself generally determine the information collected by each individual tag.

 

Google Analytics – We use Google Analytics to understand how visitors use our website and booking platform, including information such as pages viewed, interactions with our website, approximate location, device and browser information, and other usage data. We use this information to analyse website performance, improve our services and understand customer behaviour. Google may process this information in accordance with its own privacy policies.

 

Mailjet – We use Mailjet to send email communications, including marketing campaigns, promotional communications and other relevant messages. Where you have provided your consent to receive marketing communications, we may share information such as your name, email address and relevant booking or customer information with Mailjet so that we can manage mailing lists, send communications and understand engagement with our emails, such as whether an email has been opened or links have been clicked. Mailjet may process this information in accordance with its own privacy policy.

 

Stripe – We use Stripe to securely process payments made through our booking platform. When you make a payment, information necessary to process the transaction may be provided to Stripe, including your name, email address, payment details, transaction amount and information relating to your booking. Stripe processes this information to facilitate the payment, prevent fraud and comply with applicable legal and regulatory requirements.

We only share information with third-party service providers where reasonably necessary for the purposes described above, or where otherwise permitted or required by law. These providers may process your information in accordance with their own privacy policies and terms.

Payments

We accept payments through Stripe, a third-party payment service provider.

 

When you make a payment through our booking platform, certain information is provided to Stripe so that the payment can be processed and the transaction supported. This may include your name, email address, billing information, payment details, transaction amount, booking or transaction reference and other information necessary to process the payment or prevent fraudulent transactions.

 

Your payment card details are processed by Stripe and are not stored by us in full. Stripe may collect and process payment and personal information in accordance with its own privacy policy and applicable security and regulatory requirements.

 

For more information about how Stripe collects, uses and protects personal information, please see the Stripe Privacy Centre.